Issue details

Joining the National Parking Platform – KEY/9OCT2023/01

Peterborough City Council currently offers parking payments via electronic means (phone call, text message or smart phone app) with a sole supplier agreement with PayByPhone. 


This means any customers wishing to pay in this way must use PayByPhone. This sole supplier agreement will expire 1st Dec 2023 and the intention of this decision is to join a national trial backed by the DfT called the National Parking Platform. This is an open market model where any supplier approved to be on the platform can be used by customers to pay for parking in Peterborough City Council controlled areas. This offers benefits to the end users who have a broader choice, but also cost savings and operational advantages to the council. Part of this decision will see the convenience fee for using these services passed to the end user, whereas it is currently absorbed by the council. End users will be able to choose which payment supplier they wish to use based on their individual convenience fees and/or app features and usability.

Decision type: Key

Reason Key: Significantly affecting two or more electoral wards;

Decision status: For Determination

Wards affected: (All Wards);

Notice of proposed decision first published: 08/09/2023

Decision due: 31 Oct 2023 by Cabinet Member for Infrastructure, Environment and Climate Change

Lead member: Councillor Nigel Simons, Cabinet Member for Infrastructure, Environment and Climate Change

Lead director: Executive Director Place and Economy

Department: Place and Economy

Contact: Adam Payton Email:

Consultation process


Relevant Scrutiny Committee: Growth, Resources, And Communities Scrutiny Committee


  • National Parking Platform standard documents