Issue details

Adult Social Care IT system procurement 2023 KEY/05DEC22/05

The description you have provided is too long to fit onto are document, so would the following amendment be ok instead: 


The contract for the current Adult Social Care system, Mosaic, ends in July 2023. 


Continuing with the incumbent will avoid disproportionate technical difficulties, diseconomies, and significant disruption to the delivery of service. 


In addition, there has also been over 2 years investment in developing the required processes and digital engagement within the solution to ensure the product meets the needs of the service and the service users. 


With the new contract, and in line with our IT Strategy, we are also proposing to move Mosaic out of our data centre to hosted by the supplier – i.e. run in the cloud. 


Decision type: Key

Reason Key: Expenditure or savings greater than £500,000;

Decision status: For Determination

Notice of proposed decision first published: 04/11/2022

Decision due: 19 Dec 2022 by Cabinet

Lead director: Executive Director of Corporate Service

Department: Corporate Services

Contact: Kirstin Clarke, Assistant Director Email:

Relevant Scrutiny Committee: Adults and Health Scrutiny Committee


  • It is not anticipated that there will be any documents other than the report and relevant appendices to be published.