Cabinet considered the report and RESOLVED to:
1) approve the Customer Engagement Strategy to support the council’s Front Door Programme; and
2) investigate the possibility of an incentivised scheme to encourage residents to make payments via direct debit.
Decision type: Key
Reason Key: Expenditure or savings greater than £500,000;
Decision status: Recommendations Approved
Wards affected: (All Wards);
Notice of proposed decision first published: 21/07/2017
Decision due: 25 Sep 2017 by Cabinet
Lead director: Executive Director Corporate Services
Department: Corporate Services
Contact: Vicki Palazon, Head of Finance (Business Operations & Development) Tel:01733 864104; Email: vicki.palazon@peterborough.gov.uk vicki.palazon@peterborough.gov.uk Tel: 01733 864104.
Consultation process
Relevant internal and external stakeholders
Relevant Scrutiny Committee: Growth, Environment & Resources Scrutiny Committee