Venue: Bourges/Viersen Room - Town Hall
Contact: Louise Tyers Scrutiny Manager
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Apologies for Absence Minutes: Apologies for absence were received from Councillors Allen, D Day and Murphy. Councillor Goldspink submitted his apologies for his late arrival. |
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Declarations of Interest and Whipping Declarations Minutes: No declarations of interest were made. |
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Minutes |
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Joint Scrutiny Meeting (Budget) - 6 January 2011 PDF 121 KB Minutes: The minutes of the Joint Meeting held on 6 January 2011 were deferred until the next meeting. |
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Minutes: The minutes of the meeting held on 2 February 2011 were approved as a correct record. |
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Call In of any Cabinet, Cabinet Member or Key Officer Decisions Minutes: There were no requests for call-in to consider. |
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Complaints Monitoring Report 2009/10 PDF 139 KB Additional documents: Minutes: The report gave a summary of the formal complaints received by the Council between 1 April 2009 and 31 March 2010.
The Corporate Complaints Policy had three-stages:
§ Stage One (First Contact Complaint) – 10 working days § Stage Two (Service Review) – 15 working days § Stage Three (Independent Person Review) – 30 working days
During 2009/10 there had been a reduction in the number of complaints from 441 to 366. This decrease could be attributed to various factors such as better record keeping to avoid repeat complaints and ensuring only matters that fell under the complaints policy were treated as complaints. For example customers complaining about benefit or housing decisions would be advised of their appeal rights rather than pursuing matters as a complaint. The breakdown of complaints by department was:
* 6 complaint cases fell under a number of different departments
Of the complaints received 139 had been upheld, 160 had not been upheld and 67 had been partially upheld.
The number of Stage 2 complaints had remained the same as the previous year at 60 and was broken down as follows:
Of the Stage 2 complaints 12 had been upheld, 34 had not been upheld and 14 had been partially upheld.
The Council had received 16 stage three complaints, compared to 25 during 2008-09. Of these complaints none had been upheld, four had not been upheld and 12 had been partially upheld.
Complaints at Stage 3 were investigated by the Compliance and Ethical Standards Team and investigators were asked to investigate and prepare a report within 20 working days. In seven of the 16 cases the decision was the same as that made at Stage 2, eight cases had a different outcome and one went straight to Stage 3. Where the decision at Stage 3 differed from Stage 2 this changed a Not Upheld case to a Partially Upheld. This showed there was still some merit in having a three Stage process but this would continue to be kept under review. Only four of these complaints were subsequently referred to the Ombudsman and in each case the Ombudsman’s decision ... view the full minutes text for item 5. |
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Peterborough Local Investment Plan PDF 59 KB Additional documents: Minutes: The report presented the Peterborough Local Investment Plan.
The Local Investment Plan (LIP) was a document initiated by the Homes and Communities Agency (HCA). The purpose of the LIP was to provide the first step in a funding application process towards the encouragement of strategic growth projects, with a particular emphasis on the provision of housing. The HCA were the intended recipient of the document, although they were keen that it was also used as a tool to attract other possible inward investors. It had been based upon the Peterborough Integrated Development Programme (IDP), which had been adopted by Cabinet in December 2009. The LIP was more focussed and was intended by the HCA to be a very fluid document. Regular updates and revisions were expected from the Council in accordance with changing situations and priorities.
The LIP was presented in two parts. Evidenced policy text, from which the existing IDP document was heavily drawn upon, and a programme of specific proposed projects, which were currently made up of four large affordable housing developments and four transport infrastructure plans enabling residential development. The LIP was not in itself a funding application or binding agreement but was a plan where the projects within it were eligible for progression to the next stage of the application process. The LIP was intended to be a fluid document in that the content, notably the project content, could be revised on an ongoing basis, with specific project cases deleted, altered, or added to as required.
There was currently no definitive information from the HCA as regards to the volume of funds available or exactly how they would be prioritised and allocated, other than that it was anticipated that there would be unallocated budget becoming available to them during the course of 2011.
Questions and observations were raised around the following areas:
· There was a need to ensure the redevelopment of the District Centres. Was the viability of the District Centres down to the traders? There was concern at the amount of footfall to the trading units in the District Centres and this was due to a combination of the number of people using them but also the market offering. · What evidence was there that family sizes were declining? Officers would provide the evidence on family sizes.
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Update on Prestige Homes PDF 59 KB Additional documents: Minutes: The report provided an update on what was being done to support and encourage the provision of prestige homes in Peterborough.
In March 2009 a research report was produced which examined the need for “top of the market” prestige (or executive) homes in Peterborough. The report concluded that there was a relative shortage of prestige homes in Peterborough and made two clear policy recommendations:
1. Preventing the loss of existing homes that serve, or could serve, this type of market; and 2. Securing the provision of more homes of the type that could meet the need at this end of the market.
The 2009 report had been used as part of the evidence base to help prepare various documents that made up the Local Development Framework (LDF), as set out below. Policies were included, or in draft, in those documents which, on the whole, both encouraged the provision of prestige homes.
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Progress on the Development of the City Centre Area Action Plan PDF 60 KB Minutes: The report provided an update on the progress made towards the City Centre Area Action Plan (CCAAP).
The CCAAP formed part of the Local Development Framework, sitting alongside and complementing the Core Strategy. Like the Core Strategy, the CCAAP would cover the period up to 2026, but whereas the Core Strategy provided an overall vision for the development of the city as a whole, the CCAAP was focused on the city centre. It would identify opportunity areas within the city centre and provided a vision and policy for their subsequent development or regeneration. As a statutory planning document, it would be subject to similar consultation processes and ultimately public examination by a planning inspector on behalf of the Secretary of State prior to being presented to Council for adoption.
Questions and observations were raised around the following areas:
ACTION AGREED
To note the progress and approach being taken with the City Centre Area Action Plan.
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Forward Plan of Key Decisions PDF 43 KB Additional documents: Minutes: The latest version of the Forward Plan, showing details of the key decisions that the Leader of the Council believed the Cabinet or individual Cabinet Members would be making over the next four months, was received.
ACTION AGREED
To note the latest version of the Forward Plan.
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Date of Next Meeting Wednesday 23 March 2011 at 7pm Minutes: Wednesday 23 March 2011 at 7pm |