Decision details

Adult Social Care IT System Procurement 2023* - JAN23/CAB/73

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes


The purpose of this report was to seek approval for the award of the contract of the current IT solution used for Adult Social Care, Mosaic. This included moving the solution from CCC’s Data Centre to be hosted by the supplier, Access UK Limited.



Cabinet considered the report and RESOLVED to:


Authorise the award of a contract for an IT system supporting adult social care services to Access UK Limited for a period of five years with an option to extend for a further two years from 21 July 2023, for a contract sum of approx. £2.2m.


Reasons for the decision:

Going to market with the potential of procuring a different product would give disproportionate pressure on the service and significant costs for implementation and change.


Alternative options considered:

Go to market for a full procurement exercise. Implications of this were additional costs for change (~£2-3m and approx. 24 months for implementation), and significant disruption to a service delivering critical and statutory care.


Interests and Nature of Interests Declared:


Background Documents:


Publication date: 16/01/2023

Date of decision: 16/01/2023

Decided at meeting: 16/01/2023 - Cabinet

Effective from: 20/01/2023

Accompanying Documents: